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Risk-Free Returns

Customers who are not satisfied with an order for any reason may return items within 30 days of receipt of shipment for a full refund. The returned product(s) must be new, uninstalled, and with original packaging intact. Use our online return form to start your risk-free return process, and be sure to mark your shipment with “Risk-Free Return" for faster processing.

For full details on returns, visit our Returns Policy page.

In-stock items typically ship via UPS Ground within 24-48 hours.

For our customers located in Canada, Mexico, Puerto Rico, Hawaii, Alaska, and U.S. territories, contact us to receive the best shipping and delivery methods possible.

All ELEDLights products are warrantied to be free from defects in material and workmanship under normal use and proper installation. Most of our products are warrantied for 5 years or longer. The warranty period is listed in the product's Specifications tab.

Should your light fail within its warranty period, we will either replace the failed part or the entire lamp or fixture, depending on the particular product and failure in question. If a replacement part is needed, you will be given instructions on how to change the part out. If a replacement light is warranted, ELEDLights will ship the replacement out once we have received and inspected the failed light.Warranties do not cover products that have been damaged through improper use, voltage spike, or faulty installation.

Our warranties cover only the product itself and not any labor required to install or remove the product, unless specifically noted.

During the first year, shipping on both the defective part and the replacement are free. After the first year, the customer is responsible for shipping defective parts to one of our warehouse locations, and ELEDLights will pay for shipping of the replacement.